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Resolved

Service Disruption Due to Phone Provider Issues

Started 31 Mar at 09:45am PDT.

Voice App
Created

A temporary issue with our phone provider is causing a portion of calls to and from SafetyLine to perform slowly or fail. Customers will be notified immediately when services have been fully restored.

Update (10:08am PST): Our voice provider has Identified the issue and is scaling up systems and deployed new hosts in order to ease customer issues.

Update (10:14am PST): Our voice provider is seeing recovery and are monitoring systems. We expect to provide another update as soon as more information becomes available.

Posted 31 Mar at 09:45am PDT.